Technical Support | Documents & Downloads

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1834 Telephone Entry System

1835 – 80 Series Entry System

Below you will find a variety of documents to address installation and troubleshooting questions, software availability, video tutorials, and more.

For additional questions, please scroll to the bottom of the page to select a method of contact, or locate an installer.

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Tech Support Downloads

SOFTWARE
DKS Cloud Programming
Cloud Account Manager Programming

Simply log into your Cloud Account Manager through any internet browser using any computer, tablet, or smartphone with an internet connection and you’re ready to start adding residents, making changes to access credentials, view access point activity, and more.
View All Cloud Videos
Cloud FAQs

1830 Series Windows Account Manager
Remote Account Manager

RAM software for 1833, 1834, 1835, 1837, 1838. Download the latest version of 6.5.a
This is just the standard Vista-and-up installer, as we’re no longer supporting XP.  It includes the new 6.5 PDF documentation.
You must back up and uninstall your existing version before installing version 6.5.

Remote Account Manager Software — Updating the Software

DKS Caller ID
Caller ID App

Allows you to create a contact for your DKS Entry System with a meaningful-to-you name, helping you easily identify guest calls from your Entry System.

DKS Relay
Relay Control App

Allows you to easily create a meaningful-to-you name for your DoorKing Entry System in your phone contacts for quick identification
of calls.

SOFTWARE MANUALS
Cloud & Desktop Account Manager Programming & Software Brochure
Cloud & Desktop Account Manager Programming & Software | Brochure
DKS Cloud Programming
Creating a Cloud User ID
DKS Cloud Programming
How to Activate a System for the Cloud
DKS Cloud Programming
How to Give Programming Permissions for the Cloud
Doorking connection download brochure
Internet Connection Options | Brochure
DKS Doorking Software Registration and Setup
Software Registration & IM-Server Setup
DKS Doorking Software 1835-066-K-4-10 V6-2c User Manual
User’s Manual V6.2
DKS Doorking Software 1835 066-M-9-11 V6-3
User’s Manual V6.3 Rev M
QUICK START GUIDES
900 MHz Wireless Tracker QuickStart Manual
900M Tracker QS
900 MHz Wireless Tracker Quickstart

2333-066-11-18-F

DKS Doorking 1830-182-H-9-20 TCP-IP Server
1830-186 Plug & Play Quick Start
1830 Series - TCP/IP Converter 1830-186 Plug & Play Quick Start

1830-182-H-9-20

DKS Doorking 1830-181-H-8-20 TCP-IP Manual
1830-185 Quick Start
1830 Series - TCP/IP Converter 1830-185 Quick Start

1830-181-H-8-20

DKS Wireless Tracker Quick Start
Wireless Tracker QS
1830 Series - 2.4G Wireless Tracker Quick Start

2358-067-E-10-14

OWNER'S MANUALS
DKS Doorking 2333-065-Issued-11-18_J_900M Baseboard RF kit installation owners manual
900 MHz Baseboard Kit

2333-065-11-18-J

DKS Doorking 2332-065-Issued-11-18_E 900M Repeater installation owners manual
900 MHz Dual Repeater

2332-065-11-18-E

DKS Doorking 1470-065 Issued-11-18_E_900M Tracker RF Kit installation owners manual
900 MHz Tracker RF Kit

1470-065-11-18-E

DKS Doorking 2334-065-G-10-20 instructions
2334 VoIP/RS232 Kit

2334-065-G-10-20

DKS VoIP Adapter
1815-566-A-3-22 VoIP Kit

1815-566-A-3-22

DKS 1830 Series Cellular Voice + Data Instructions
1830 Series - Cellular Voice + Data Instructions

1800-065-1-19-H

DKS Doorking 2358-065-Issued-7-19_E Tracker Expansion installation owners manual
2358 Expansion Board

2358-065-7-19-E

DKS Doorking 2348-065-E-10-11 Owners Manual
2348 Elevator Control Manual

2348-065-E-10-11

DKS Doorking 1835-065-S-3-12 Owners Manual
1830 Series - Installation / Owner's Manual

Circuit boards Rev R +, and 1834 Rev Q +. March 2012

DKS Doorking 1835-065-P-9-22 80 Series installation owners manual
1833/35/37 80 Series Manual

1835-065-P-9-22

DKS Doorking 1815-065-J-3-01 Owners Manual
1803 PC-1815-1817 Owner's Manual

Circuit boards 1803PC 1844-010 RevA & B, 1815 1840-010 RevD & E, 1817 1841-010 RevF & G.

March 2001

DKS Doorking 1835-065-T-7-12 Owners Manual
1830 Series - Installation - Owner's Manual

Circuit boards Rev U +, and 1834 Rev T +.
July 2012

How to Manuals
Using an iPhone with Doorking Entry System
Using iPhone with DK Entry Systems

iPhone 7-22

DKS Cloud Programming
How to Activate a System for the Cloud

Programming eVolve Series Video Entry Systems through our Cloud Account Manager means administrators can access System settings on any wifi-enabled computer or tablet by logging in through the browser. With Cloud Programming there’s no software to download or update, and multiple administrators can manage the System settings at the same time. Programming with the Cloud is
the most advanced, versatile option available.

DKS Cloud Programming
How to Give Programming Permissions for the Cloud
DKS Cloud Programming
Creating a Cloud User ID
DKS Grounding & Surge Suppression
Grounding & Surge Protection

2006 Rev D

VoIP White Paper
VoIP Guidelines

VoIP_1-4-19

DKS Software on MAC
Running RAM Software on MAC

RAM Software on a MAC

DKS Elevator Control Software Programming
Using Time Zones with Elevator Control

Elevator Control Time Zones

DKS Import Export 1830 Series
Area Code Change

Use Import/Export to correct Resident Area Code

DKS Users Manual
1830 Series - Account Manager Software Manual V6.5

1835-066-Y-3-22

ACCESSORIES MANUALS
Tty Add on Device Kit For The 1830 Series Entry
TTY Add-on 1830 Series

1830-325-A-6-16

DKS Doorking 1514-066-A-7-19 Cellular Antenna
Cellular Antenna

1514-066-A-7-19

DKS Doorking 1467-065-B-5-19_900M Test Kit
Test Kit 900 MHz

1467-065-B-5-19

DKS Doorking 2333-065-Issued-11-18_J_900M Baseboard RF kit installation owners manual
900 MHz Baseboard Kit

2333-065-11-18-J

DKS Doorking 2332-065-Issued-11-18_E 900M Repeater installation owners manual
900 MHz Dual Repeater

2332-065-11-18-E

DKS Doorking 1470-065 Issued-11-18_E_900M Tracker RF Kit installation owners manual
900 MHz Tracker RF Kit

1470-065-11-18-E

DKS Secondary Lighted Keypads
Secondary Keypads

1506-066-D-2-18

DKS Wireless Test Range Kit
1830 Series - 2.4G Tracker Expansion Test Kit

2369-065-A-8-15

DKS 2372 Dual Repeater
1830 Series - 2.4G Dual Repeater

2372-065-F-5-18

1830 Series - RS232-RS422 Extender Kit 1830-190

1830-183-B-3-16

Wi-Fi Spectrum
1830 Series - Wi Fi Spectrum

Wireless Spectrum 10-14

Doorking Wireless Repeater Kit
1830 Series - 2.4G Single Channel Repeater

2364-065-E-11-14

DKS Base Board Kit
1830 Series - 2.4G Wireless Baseboard Kit

2361-065-D-10-14

DKS Tracker RF Kit
1830 Series - 2.4G Tracker RF Kit

1489-065-D-10-14

DKS Doorking 1815-038-A-6-13 Instructions
Instructions for 1815-039 Converter
DKS Doorking 2600-584 Heater Kit Literature
2600-584 Heater Kit

2600-518-B-6-13

DKS Microphone Retro Fit Kit Rev A
Microphone Retro-Fit Kit

1998-065-A-10-06

DKS Wiegand Keypad Installation
1830 Series - Wiegand Keypad Installation & Programming

1815-064-K-3-17

DKS Doorking Camera Kit Literature
1800 Series / 1830 Series - 1812-147 Color Camera Kit

1812-148-N-3-20

DKS 120 Low Voltage Surge Suppressor
1879-080 High Voltage Surge Suppressor

1879-065-E-4-12

24v Power Line Surge Suppressor
Low Voltage Surge Suppressor

1878-065-B-1-11

DKS Phone Line Surge Suppressor
1877-010 Phone Line Surge Suppressor

1877-065-B-1-11

DKS Doorking 1830-160 Wiring Instructions for Isolation Transformers
Wiring Instructions for Isolation Transformers

1830-160-A-12-06

DKS led retrofit kit
2344 LED Retrofit Kits for 1804-700 - 1804-707

2344-065-C-6-13

RS232 to RS422
1830 Series - RS232 to RS422 Conversion Kit 1508-055

1815-706-C-5-16

DKS owners manual 2351
1830 Series - 2351-010 Tracker Expansion Boards

Instructions for 2351-010.

DKS owners manual 2348
1830 Series - 2348 Elevator Control Board

2348-065-E-10-11

SOFTWARE VIDEOS
DKS Doorking youtube DKS Training Workshops and Seminars
DKS Training Workshops and Seminars
DKS Doorking youtube DKS Remote Station Tech Tip Videos
DKS Remote Station Tech Tip Videos (Playlist)
DKS Doorking youtube Manual Programming of DKS Devices Videos
Manual Programming of DKS Devices Videos (Playlist)
DKS Doorking youtube Registering Your Account and Hardware Videos
Registering Your Account and Hardware Videos (Playlist)
DKS Cloud Programming Youtube Video
DKS Cloud Programming Tech Tip Videos (Playlist)
DKS Relay Control Youtube Video
DKS Relay Control (For Property Managers)
DKS Doorking imserver youtube
DKS Software Videos (Playlist)
cellular 4-steps youtube DKS Doorking
DKS Cellular Telephone Entry: Installs in 4 Easy Steps
DKS Cloud Programming - Installing the Software - Youtube Video
DKS 32 Remote/Desktop Account Manager Tech Tip Videos (Playlist)

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Literature
1830-80 brochure
1830-80 Series | Brochure

Rev 2-23

1835-80 Literature
1835-80 Series | Literature

Rev 12-20

900mhz Literature
900 Mhz Wireless Expansion | Literature

Rev 6-20

cellular cutsheet
Cellular | Literature

Rev 12-20

Cloud & Desktop Account Manager Programming & Software Brochure
Cloud & Desktop Account Manager Programming & Software | Brochure

Rev 2-23

DKS Doorking Elevator Control Literature
Elevator Control | Literature

Rev 3-21

Doorking connection download brochure
Internet Connection Options | Brochure

Rev 2-23

Mounting Kiosks Cutsheet Literature
Mounting Kiosks | Literature

Rev 5-21

Mounting Post Literature
Mounting Posts & Kiosks | Brochure

Rev 2-23

Mounting Post Cutsheet Literature
Mounting Posts | Literature

Rev 5-21

3 Part Specifations
DKS Doorking 3-part. Specifications entry
1830-80 Series 3-Part

Revised 12-20

CAD
DKS Doorking CAD 1835
1835 Telephone Entry CAD
3D Models
This product does not currently have any 3-D Model
IPB
DKS Doorking 1835-Wall C-3-14
1835 IPB 80 WM

Rev 3-14

DKS Doorking 1835-Flush D-10-17
1835 IPB 80 FM

Rev 10-17

1835 ipb
1835-Illustrated Parts Breakdown

Rev 10-17

Planning

DoorKing is a registered Continuing Education System provider for the American Institute of Architects.
DKS offers comprehensive help with System design considerations and equipment layouts. We offer assistance whether your application calls for complex Access Control Systems, or just a single door or automated vehicular gate-controlled entry point.

SYSTEM PLANNING CONSULTATION
DKS assists Architects, Engineers, and Consulting Specifiers with CAD drawings, System planning, and 3-part specifications. We will be happy to assist with design and layout parameters for your automated Vehicular Gate and Access Control System requirements.  For assistance, please contact George M. Hendrix, Business Development Manager at 678-230-4162 or email George.

LUNCH & LEARN SESSIONS
To schedule a Lunch & Learn (webinar or in-person) on Automated Vehicular Gate design guidelines that help prevent accidents and injury, and to be sure your design is in compliance with industry safety standards and International Building Codes, please contact Allen Wright, Business Development Manager at 310-489-4875 or email Allen. 

As well as having downloadable information on each specific product, we have collected all our download files click the button below to access all downloads in one location.

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